Labnext

Learn more about DDX eLabs and Henry Schein Design Services

ddxdental — Tue, 25 May 2021 15:13:32 +0000

With software updates being introduced each week it’s easy to miss features that could have a meaningful impact on your lab. We’ve highlighted a few in this edition of our newsletter.

DDX eLab for Dental Schools

DDX has always been the leading platform for practice-to-lab communication and is deeply woven into Labnext as your customer portal. In 2020 and 2021 we’ve been working on updates to DDX to support the unique requirements of dental schools.

This functionality includes:

Integration with the axiUm practice management software which is run in approximately 90% of North American dental schools
Flexible and robust case approval workflows for student case creation
Integration of intraoral scanning into the school’s case creation workflow
Enhanced security controls for the academic environment

A growing number of schools, including Midwestern University – Arizona, New York University, University of Pennsylvania are in the process of deploying, along with many others.

The Labnext / DDX technology platform continues to expand and innovate. If you work with dental schools and want additional information about how our DDX eLab solution might help your customers, please do not hesitate to contact us at 800-403-9870.

Henry Schein Design Services with Labnext

Recently Henry Schein launched a design services business offering a broad product selection to support dental labs. The service runs on the DDX technology platform, which means that submitting cases from your Labnext software couldnot be easier.

In the coming months we will be adding more functionality to integrate design services more seamlessly into your Labnext production workflows. We encourage you to join the hundreds of labs that are already getting quality designs at a reasonable price and on a reliable schedule.

For more information about Henry Schein Design Services visit henryscheindesignservices.com or call 800-496-9500

For more Information

Learn more about these features or other functionality from the Labnext Manual.

If you see features that your lab does not have access to, please contact:
Edward Meister at 800-403-9870.

If you wish to receive additional training on Labnext features, please contact:
Terri Heath at 801-847-4608.

The post Learn more about DDX eLabs and Henry Schein Design Services appeared first on Labnext.

How Moskey Dental Has Been Producing Smiles For Almost 100 Years

ddxdental — Thu, 15 Apr 2021 18:08:39 +0000

How Moskey Dental Has Been Producing Smiles For Almost 100 Years

Download Full Case Study

Moskey Dental Laboratory, a family owned business for three generations, was founded in 1924. That continuity of ownership has meant dentists have received the consistency and dependability they need to run a successful practice. Known for delivering timely and quality restorations to minimize patient’s chair time, Moskey invests in its people and technology to ensure they are well positioned to anticipate the needs of their customers. For nearly a century, their values have remained the same: craftsmanship, caring, and honesty.

“Among all of the features and functionality that Labnext offers, what we appreciate the most is that it is cloud-based. As long as I have an Internet connection, I can access case information from anywhere. So, when I’m on the road and a client has a question, I can easily see what’s going and serve their needs better. Rob Lash

President, Moskey Dental Laboratories

The Challenge

Family businesses are the primary form of business all over the world, yet less than one-third survive to the second generation, and only half of those businesses make it to the third.

Over the decades, Moskey Dental Laboratory has faced tough circumstances for survival, and yet has beaten the odds and made it to a third generation of family leadership. They have been exceptionally resilient, and have taken advantage of opportunities to innovate and transform their dental lab as needed. With a positive corporate culture and a focus on the long term, Moskey Dental Laboratory has succeeded in something that is incredibly rare: they have created continuous value across generations.

The Solution

It can be difficult launching a company with the added pitfalls and potential baggage of family relationships. But Nathan Lash did just that, when he founded his business (then called Mutual Dental Lab) back in October of 1924.

Since those early days, this family business has thrived and become a multi-generational success story. They have extended the values of the family to create a lasting culture in which their values are sustained in the business and the wider community.

And the value they have created is not just financial. They have developed capable and committed people in each new generation, and they have also contributed to the community at large.

Moskey Dental Laboratory offers an economy line of restorations for those without the means to pay for quality care. They are also long-time participants in the national Donated Dental Services program that provides dental care to the nation’s most vulnerable people; disabled, elderly or medically-compromised individuals who cannot afford necessary treatment.

For the Moskey team, it is important that they live and work by the values that have defined them for a century. Through a legacy of shared vision, their team is tied together by innovation, reinvention, seeking new opportunities, and learning from the challenges that lie ahead.

Founded in 1924 by Nathan Lash and managed today by Nathan’s grandson, Robert Lash

Long time participants in the national
Donated Dental
Services program

Has worked with over
3,000 dentists in our
hometown of Cleveland, OH and across the country

What Comes Next

With a strategic focus on the future, and with a goal of longevity, Moskey Dental Laboratory is looking for dedicated leaders who will respect the company’s heritage, and emerge as stewards for future generations.

As they remain true to their hometown roots, and continue their promise of delivering quality dental restorations, they are excited about the next chapter and what the future will bring.

Download Full Case Study

The post How Moskey Dental Has Been Producing Smiles For Almost 100 Years appeared first on Labnext.

How Stoller Dental Laboratory has created an outstanding company culture

ddxdental — Wed, 07 Apr 2021 13:53:31 +0000

How Stoller Dental Laboratory has created an outstanding company culture

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Stoller Dental Laboratory has been serving the dental community since 1977. For nearly 45 years, their priority has been to create the highest quality dental restorations, while fostering the best work environment for their employees. The Stoller team has a work-hard, play-hard philosophy, and they go out of their way to recognize and reward individuals for their exceptional work and contributions. Their company culture has created a team that is passionately dedicated to providing the finest materials and services available.

The speed and professionalism in which Labnext enables us to provide our accounts with the information they need is unmatched. This is an extremely valuable cloud-based tool that has been a huge benefit to our dental lab. Larry, Adam & Landon Stoller

Owners, Stoller Dental Laboratory

The Challenge

As a full-service laboratory, Stoller fabricates all products in-house, and maintains the strictest quality control measures to provide beautiful, life-like restorations. But with the dental industry changing every day, they recognized early on the importance of developing a competent, performance-driven team. They understood that to be successful at offering the best products, they would need to attract and retain the best people. Thus, they strived to create a work environment that would encourage employees to care about their work as much as they do.

The Solution

The Stoller Dental Laboratory culture starts with their leadership. Founding member, Larry Stoller, and his sons, Adam and Landon, have fostered a positive environment by serving as examples for employees: always maintaining positive attitudes, providing motivation and support, and encouraging open communication. This trio goes to great lengths to stay involved in all daily activities, and to recognize and reward individuals for their outstanding efforts.

Further, what makes this Fort Wayne-based company such a great place to work is that the company feels more like a family. Whether it’s celebrating birthdays, dressing up for Halloween, providing free food and drinks, or hosting company activities, this fun and relaxed workplace has helped build better professional and personal relationships.

Not only do these events foster improved communication, they also contribute to greater productivity, satisfaction, loyalty and employee retention. Incorporating fun activities into the workday has gone a long way towards creating a happy and healthy work life.

In fact, Stoller has gained such a great reputation that they occasionally receive resumes after posting about company events. As the industry faces a shortage of dental lab technicians, it’s a testament to how invaluable their efforts in creating a positive company culture has been.

Stoller Superstar:
A monthly recognition
program that honors one
outstanding employee

Stollerbration:
An annual week-long
employee appreciation event
to give thanks for everyone’s
hard work

49:
Number of
employees who are part of
the Stoller family

What Comes Next

The sky is the limit for this family-owned, forward thinking dental lab. Future projects include expanding on their innovative zirconium dentures patent, an appliance they call Zircobite. They also intend to tap into more Labnext features; specifically, implementing bar code scanning.

But in the meantime, they have some planning to do. Another highly anticipated “Stollerbration” is just around the corner.

Download Full Case Study

The post How Stoller Dental Laboratory has created an outstanding company culture appeared first on Labnext.

How Digital Dental Leaders has spearheaded the digital impression process movement

ddxdental — Mon, 05 Apr 2021 11:48:53 +0000

How Digital Dental Leaders has spearheaded the digital impression process movement

Download Full Case Study

As a digital-only dental lab, Digital Dental Leaders goal is to create a restoration experience that doctors can trust, and that their patients will promote. Their commitment to high quality work at competitive pricing translates into consistent results, decreased seating time, and outstanding dental restorations that keep their customers smiling.

Labnext has been a powerful collaborator in our fast-growing dental lab startup. Together, we have built a lean, all-digital workflow that saves time and money, and improves customer satisfaction. With an all-digital flow, in many respects our business can only be as good as the software we are using. Labnext has been a great partner, listening to our feedback and following through with improvements. The result has been reliable software that helps us maximize efficiency, track important metrics, and accomplish our goals. Micah Talbert

Operations Director at Digital Dental Leaders

The Challenge

Digital Dental Leaders began as an offshoot of a traditional, full-service lab. They spent years observing and experiencing the problems that afflict labs, and saw opportunities rooted in the evolving industry.

Digital technologies were starting to become well established in dental labs, practice adoption of intraoral scanners was growing and more materials for a digital process were being introduced. Yet, most labs struggled to achieve all the value of digital manufacturing while supporting their broad traditional product line.

The Solution

Digital Dental Leaders was founded with the intention to exclusively target the digital dental industry. Furthermore, rather than offering a large product line, they opted to begin with only a small selection. This focused strategy allowed them to streamline processes and realize efficiencies that provides customers with a reliable restoration at a reasonable price.

By only accepting digital scans, going model-free with crowns and implant abutments, and using Labnext to tie all of this together, DDL was able to realize a fully digital process. DDL was able to manage their operations more efficiently and communicate with dental practices more effectively. By being a digital-only lab, Digital Dental Leaders has successfully set a higher standard, and improved the quality of restorations and both the doctor and patient experience.

Our digital process
cuts the average seat time by as much as 50%

Our digital process
has saved some doctors more than $50,000 / year

Our model-free process reduces error introduced by models and manual adjustments

What Comes Next

Digital Dental Leaders continues to be passionate about being a resource for doctors and helping them realize the full potential of digital dentistry in their offices. With the growing adoption of intraoral scanners and the innovation of digital materials, they see opportunities to grow their customer base, continue improving their product, and optimize their digital manufacturing process using Labnext.

Digital Dental Leaders is currently based in Menifee, California with the plan to expand their lab network to communities across the country; providing practices with a cost-effective digital restoration solution.

Download Full Case Study

The post How Digital Dental Leaders has spearheaded the digital impression process movement appeared first on Labnext.

How Dickerman Dental Prosthetics spotted and seized the opportunity to change during the pandemic

ddxdental — Mon, 29 Mar 2021 11:53:28 +0000

How Dickerman Dental Prosthetics spotted and seized the opportunity to change during the pandemic

Download Full Case Study

Dickerman Dental Prosthetics is a multiple award-winning dental laboratory with more than 50 years of experience. Through the years they have embraced and utilized the latest advances in dental materials, techniques and technology, and have established themselves as a premier lab that is widely recognized for their full-service dental solutions.

Change can be hard, but the team at Labnext were terrific at helping us transition to their cloud-based software. Labnext has changed the way we work for the better, offering unparalleled flexibility, tools and support, and enabling us to go beyond what we ever thought possible. Ira Dickerman, CDT

President - Dickerman Dental Prosthetics

The Challenge

The dental industry is changing rapidly and technology is the force behind the shifting landscape. To remain competitive, dental labs must strive to stay on the leading edge of dental technology. However, making big upgrades can be time-consuming, and change often comes with an intimidating learning curve. Even when a transition is successful, when you adopt a platform that has increased functionality, it can take a long time to get focused on what you want to get out of it.

The Solution

In the pursuit of quality, Dickerman Dental Prosthetics knew they wanted to unite their strength of craftsmanship with the power of technology. As the world shut down during the COVID-19 pandemic, Dickerman Dental Prosthetics saw a unique opportunity to undertake an initiative they had been considering for years: adopting a modern cloud-based management system.

With the support of the Labnext team, they worked closely with Terri and Edward to make the move. Although it was a big process, the transition was nearly seamless, it was relatively easy to train the team, and the benefits they realized immediately were huge. Now they have employees who can work remotely, because Labnext is a web-based platform. They can digitally handle incoming digital files, photographs, communicate with dentists, create work tickets, and even print those from away.

While the pandemic disrupted many businesses, Dickerman Dental Prosthetics made the leap to modernizing and creating long-term resilience and growth. They have thoroughly positioned themselves to keep up with the rapid advancements of the dental industry.

Year Myron J.
Dickerman, CDT opened his dental laboratory:
1965

Generations of
Dickermans working in the laboratory today:
3

Winner of the
“Dental Technician of the Year” award:
5 times

What Comes Next

Dickerman Dental Prosthetics is dedicated to excellence. They will continue to innovate through constant education, producing the absolute best products by using the most advanced systems available. Future plans include embracing even more of Labnext’s functionality by adding case entry for dentist through DDX. Their goal is to decrease some of the inter lab-practice communications, based on information not being supplied.

Their team of highly skilled technicians, paired with their commitment to family and quality, mean they will be an experienced asset to dentists for years to come.

Download Full Case Study

The post How Dickerman Dental Prosthetics spotted and seized the opportunity to change during the pandemic appeared first on Labnext.

Learn More about Technician Task Scanning, Keyboard Shortcuts & Quick Codes

ddxdental — Fri, 12 Mar 2021 13:36:54 +0000

Technician Task Scanning

Technician task scanning has been enhanced in Labnext, giving you the ability to restrict which departments a technician can scan in. Since technicians can focus on specific tasks, this feature prevents data entry errors and eliminates the time-consuming job of making corrections after the fact.

To setup this feature, make sure that tasks are assigned to departments:

Go to Settings | Case Settings | Procedures | Tasks.

You will see your task list and you can verify if the task is in a department. Departments can be setup under the departments menu.

To setup Technician Task Scanning go to the right of the Add button and click on the down-arrow to choose Scanning and Assigning. Here you will choose whether technicians can scan in a particular department.

Assigning Technicians to Tasks

For even more control, you can assign technicians to tasks. Go to the Task list and choose which Tasks can be assigned in the Task-User Scheduling section.

Then, to setup the technician section, go to the right of the Add button and click the down-arrow and choose Scanning and Assigning. You will indicate which departments a technician is able to be assigned to.

After completing this one-time setup, you will be able to use theAssign Technicians report or Unassigned Tasks from the dashboard. The Incomplete Task Report will now be able to be grouped by technician.

Efficiency and Speed in Labnext

We have added several features into Labnext to help speed up repetitive tasks such as case entry, invoicing, and finding a case. Using this functionality will improve the efficiency of your lab.

Keyboard Shortcuts

Since switching between your keyboard and mouse slows you down, you can boost your efficiency considerably by using keyboard shortcuts for repetitive Labnext tasks.

Note that there are global shortcuts that are available throughout Labnext – like Ctrl+Alt+N to launch a new case or Crtl+Alt+N to create a new case.

There are also shortcuts that are specific to a page. On the New Case page Ctrl+Alt+L triggers the Account Selector, and Crtl+Alt+W triggers the work procedure selector.

To view a list of keyboard shortcuts:

Go to Help / Keyboard Shortcuts.

This help list is dynamic, and the shortcuts listed are those that are relevant to your current Labnext location.

Search

Labnext offers a powerful search to help you quickly find the record you’re looking for. There are also search shortcuts for more precise searching.

C123 will take you directly to a Case number
123 I004 will take you directly to Invoices 4

Other search prefixes include P for pan and E for estimate.

Quick Codes

Instead of scrolling through a list of accounts or work procedures when creating a case, click on the search window to open and type in the Quick Code.

From the Account record, populate the desired value in the Quick Code field. When creating a new case, type the account Quick Code into the account search window to speed selection.

Procedures also support Quick Codes. Enter the desired code in the procedure setup and type the Quick Code into the procedure search window to speed selection.

For more Information

Learn more about these features or other functionality from the Labnext Manual.

If you see features that your lab does not have access to, please contact:
Edward Meister at 800-403-9870.

If you wish to receive additional training on Labnext features, please contact:
Terri Heath at 801-847-4608.

The post Learn More about Technician Task Scanning, Keyboard Shortcuts & Quick Codes appeared first on Labnext.

Learn more about Labnext reporting and integrations

ddxdental — Wed, 10 Feb 2021 17:51:32 +0000

With software updates being introduced each week it’s easy to miss features that could have a meaningful impact on your lab. We’ve highlighted a few in this edition of our newsletter.

Labnext Reporting

We’ve made updates to a several Labnext reports to give you better visibility into what’s happening in the lab:

New Case Report

We’ve added a Group by Account and User Entry preference to this report. This gives you the ability to identify the value of cases entered for products during a timeframe as well as being able to track data entry.

To edit the case production schedule, you simply drag the tasks in case’s Gantt chart. We’ve enhanced this functionality so now if you hold the CTRL button down and drag a task, all of the following tasks move with it. This small update will make your lab’s task management much more efficient.

Patient Appointments Report

This new report details cases that have not been invoiced based on the patient appointment date to provide insight into what work needs to be completed and shipped. Critical detail at your fingertips so that your practices always receive their cases in advance of the patient’s appointment. No case falls through the cracks.

Reporting with Tags

Labnext Tags provide powerful and flexible functionality to categorize cases and accounts. Labnext accounts can be tagged as being part of a DSO, study group,… Cases can similarly be tagged to categorize.

Many Labnext reports support filtering by tags so that you can track revenue by tag,… This structure is very flexible and can be tailored to meet your unique reporting needs.

Account Reporting

Run reports related to a specific account from within the Labnext Account. With the account record open, click on Actions and the desired report:

View Open Cases
View Cases to Ship
View Posting
Case Remakes

This is a convenient path to gather details specific to an account.

Labnext Integrations

Labnext supports a large ecosystem of integrated hardware and software solutions to make your lab more efficient. Lab management software is your central business application, and it provides far more value when connected to your other systems.

Shipping

Leading shipping services including UPS, FedEx and others have been integrated into Labnext to streamline your inbound and outbound logistics.

Create labels within Labnext, with support for multiple cases per shipment
Allow your accounts to generate their own inbound labels through DDX
Tracking numbers are automatically stored in Labnext and visible to the account through their DDX portal

Card Processing

Worldpay payment processing is integrated into Labnext’s financial workflows for efficiency. Ledger posts are automatically generated from processed transactions for accuracy.

Offers competitive discount rates on all leading cards
Increases processing accuracy to maximize lab revenue and customer satisfaction
Accounts can view invoices and statements through their DDX online portal and make their own payments

Intraoral Scanning

With more and more case work coming from practice intraoral scans, Labnext’s integration with Plascan, TRIOS and other leading scanners eliminates data entry and boosts staff productivity.

Digital cases are automatically created in Labnext eliminating data entry
Scan files are automatically associated with the Labnext case and saved as part of the case history

Practice Management Software

Many leading practice management software applications including; Dentrix, Dentrix Enterprise, AxiUm and Open Dental, integrate with your DDX practice portal to streamline case submission to your lab. With a couple of clicks your accounts can submit digital or traditional cases.

Labnext/DDX trainers are available to help you setup and train your accounts to submit their cases through DDX

Quick Tip

Hold the CTRL key and click a hyperlink in Labnext to open the destination in a new browser window. This can be helpful when drilling into report data.
CTRL+F to search for text on a page

For more Information

Learn more about these features or other functionality from the Labnext Manual.

If you see features that your lab does not have access to, please contact:
Edward Meister at 800-403-9870.

If you wish to receive additional training on Labnext features, please contact:
Terri Heath at 801-847-4608.

The post Learn more about Labnext reporting and integrations appeared first on Labnext.

Learn more about newly released Labnext Account Tagging functionality

ddxdental — Wed, 25 Sep 2019 13:25:22 +0000

In this newsletter we would like to draw your attention to newly released Labnext Account Tagging functionality.

Labnext Tags

Labs regularly want to categorize accounts based on being part of a practice group (i.e. Heartland); or being part of study group… and that is what Labnext Tags are for. You can add multiple tags to an account. Additionally, tags have been integrated into Labnext reports so that you can track sales by account tag, … This is a powerful and flexible way to categorize and report on accounts.

Setting Up Account Tags – Individually

To add tags to an individual account:

Go to Settings/ Accounts and Editthe appropriate account…
Click on the Preferences tab
Click on the Pencil icon in the Account Tags section to add a tag(s) to this account

Setting Up Account Tags – Mass

To add tags to multiple accounts at once:

Go to Settings / Accounts
Click on the down arrow to the right of the Add icon
Click Assign Account Tags
Select the tag(s) that you want to add to the accounts
Check the box to the right of all the accounts that you want to apply the tag to
Click the Save icon

Reporting

An Account Tag Filter has been added to many reports which allows you to report on the appropriate tags. Simply select that tag(s) to report on and run the report.

Managing Tags

We have created a Tagged Accounts report that allows you to view a list of accounts that have a particular tag.

Labnext Try-Ins Enhanced

Labnext can, based on the setup of a procedure, know whether the case will need a Try-In. For some cases, labs want to over-ride this automation, which can now be done within the case. If you see the Try-In option with the designation Yes on the left of the case, you can remove this designation under the Actions menu with the selection Mark As Not Try In.

Try-Ins on Work Ticket

We have also added the Try-In element to the Labnext work ticket builder that allows you to indicate on the work ticket if the case requires a Try-In.

For more Information

Learn more about these features or other functionality from the Labnext Manual.

If you see features that your lab does not have access to, please contact:
Edward Meister at 800-403-9870.

If you wish to receive additional training on Labnext features, please contact:
Terri Heath at 801-847-4608.

The post Learn more about newly released Labnext Account Tagging functionality appeared first on Labnext.

Learn more about email campaigns, ads, coupons and websites

ddxdental — Mon, 15 Jul 2019 12:46:42 +0000

In this newsletter we are going to look at Labnext marketing functionality that has been developed to help you efficiently grow your business.

Email Campaigns

Email Campaigns allow you to send customizable bulk emails to your accounts without having to leave Labnext. Once emails have been sent there are statistics on opens, bounces, etc. for your insight.

To enable the free email campaign add on, please go to Settings and Store. Scroll to the Email Campaigns section and press Enable the add on.

To create an email:

Go to Promotions and Email Campaigns.
Click the Add icon. This will open the Email Campaign view, which allows you to create a campaign.
- Specify which of your Labnext users the email should come from.
- Identify the Labnext accounts that you wish to send the campaign to.
- Enter the Subject.
- Add your text and the desired formatting.
Once you have created a campaign you will be able to Save to review.
When you are ready to distribute, click the drop-down arrow next to the Save icon and Send.
Once you have sent a campaign, the Edit icon will change to View allowing you to see the statistics of your Campaign.

DDX Ads are free and give you the ability to promote new products, special offers, upcoming events,… to the accounts that are connected to your lab on DDX.

To create an ad:

Go to Promotions and Ads
Click the + icon. This will open the New DDX Ad view, which allows you to define an ad.
- Specify the Title of the ad.
- Enter a Teaser to provide a bit more detail.
- Specify the State Date for the ad.
- Specify the End Date for the ad. Note that ads can’t exist for more than 2 months.
- Specify accounts that you want the ad to be visible to.
- Enter your ad content, which you can either create or link to an external existing page.

Coupons

Coupons allow you to give discounts to your customers and they are fully integrated into the Labnext workflow. They can also be integrated into DDX so that they are visible to your accounts and automatically claimed during case creation. And, there is tremendous flexibility to define the desired offer:

Single use or Multi use coupons.
Fix dollar, or percentage discount.
Multi use coupons can be promoted to your accounts with a DDX Ad.
Discount can be linked to specific procedure(s).
Discount can be offered to specific account(s).
Coupon expiry date.

Coupons can be made visible to accounts in DDX as a DDX Ad and within the DDX Rx. Coupons can also be exported for distribution outside DDX, including print advertising.

To enable Coupons, go to Settings, Lab Details, Preferences and check the box to enable coupons.

To create a coupon:

Go to Promotions and Coupons .
Click the Add icon. This will open the Coupon details view.
- It is a good idea to use the manual to help with the choices in this window. Go to the top right of your screen in the Help section and choose Manual. The manual will open in a separate tab in the browser allowing you to move back and forth between Labnext and the coupon screen while you are creating your coupon(s).

The redemption of coupons is also built into the Labnext workflow. If the coupon code is added to the Labnext case, the pricing will be adjusted automatically, and coupon redemption will be tracked.

When an account redeems a coupon through a DDX case submission, the coupon is automatically associated with the Labnext case and the discount applied.
Coupons can also be associated with Labnext cases during case creation.

Website

With your Labnext subscription, you receive a free DDX web page to help promote your business. Even if you already have your own website this will provide valuable exposure as practices are searching for labs in DDX.

To Enable the Website, go to Settings and Store. In the DDX Website section Enable the add on.

To personalize the page, go to Promotions and Website.

Your DDX URL – This was established when you first signed up with Labnext and represents the address of your web page.
- If you did not fill this field out, please give us a call and we can help get this added.
A Tagline is a short catchphrase used to summarize your business mission, product and/or services.
Select a website color similar to your overall graphical styling.
In Lab Overview provide a brief overview of your lab. This content will be used to educate accounts and prospects on your unique business offering.
You may upload your lab logo to personalize DDX for your account based on the following parameters.
- Logo formats accepted include PNG, JPEG, and GIF.
- Your logo will be resized to 150px width x 50px height.
Place a check next to all the applicable services that your lab provides.

For more Information

Learn more about these features or other functionality from the Labnext Manual.

If you see features that your lab does not have access to, please contact:
Edward Meister at 800-403-9870.

If you wish to receive additional training on Labnext features, please contact:
Terri Heath at 801-847-4608.

The post Learn more about email campaigns, ads, coupons and websites appeared first on Labnext.

Learn more about newly released Labnext functionality to increase your lab efficiency

ddxdental — Thu, 09 May 2019 18:34:02 +0000

In this newsletter we would like to draw your attention to newly released Labnext functionality to increase your lab efficiency.

Change Accounts

You can now easily change the account on a Labnext case when it was entered against the wrong account. This new functionality streamlines the previous Cancel Case / Clone Case workflow.

Here are the key points about this new functionality:

The case must be Open in Labnext
Case details including procedures, notes, files, task details, etc. will be recreated on the new account case
The activity log for the case will reflect the account change
To access this functionality, go to Actions / Change Account from with the appropriate case.

Remakes – External

We’ve updated and renamed Labnext external remakes for increased power and flexibility. The new name for this functionality is Next Case.

Here are the key points about this new functionality:

You can create multiple Next Case Types
Next Cases can be setup as a continuation of the current procedure, or the creation of a new procedure
You can optionally force notes to be entered when the next case is created
You can optionally present new case descriptions (e.g. wrong shade,..) which can also be reported on

To configure to Next Cases, go to: Settings / Case Settings /General / Next-Case Types. For additional detail view the Labnext documentation.

There are several Labnext reports that give you insight into Next Case usage:

Next Cases by Type
Next Cases by Type and Description
Next Cases Type Top Accounts
Next Cases Costs

Task Completion

If you have two procedures on a case with the same task, you are now able to complete both tasks with one technician scan.

This functionality is based on a new setting in the task entitled Complete all instances of this task on a case when any one is completed. Simply check this option on the appropriate Labnext tasks.

Reports

We’ve released updates to three Labnext reports to make them even more valuable.

The Batch Print Open Invoice report now displays the patient name. To view go to Reports and the Finances section.

The Procedures Setup report allows you to see the tasks, pay, unit count, availability to DDX and attributes without having to visit each procedure individually. To view go to Reports and the Other section.

The Product Sales report now has a Group By designation. If the option Procedure Category is selected the report will sort and subtotal by the category the procedure is listed in. To view go to Reports and the Sales section.

Case List Sorting

You can now sort cases in a Case List window by clicking on the appropriate header.

The Case / Pan header allows you to sort by Case or Pan number in ascending or descending order. The Patient / Appt header allows you to sort by Patient Name or Patient Appointment date in ascending or descending order.

For more Information

Learn more about these features or other functionality from the Labnext Manual.

If you see features that your lab does not have access to, please contact:
Edward Meister at 800-403-9870.

If you wish to receive additional training on Labnext features, please contact:
Terri Heath at 801-847-4608.

The post Learn more about newly released Labnext functionality to increase your lab efficiency appeared first on Labnext.